Personal Information
When you use Accident Support Foundation, we may collect the following types of personal information:
- Account Information: Name, email address, and password when you create an account
- Contact Information: Phone number and location when you submit our case evaluation quiz or contact form
- Search Data: Location searches and provider preferences to improve our service
- Reviews and Feedback: Any reviews, ratings, or feedback you provide about law firms
Automatically Collected Information
- Usage Data: Pages visited, time spent on site, and interaction patterns
- Device Information: Browser type, operating system, and device identifiers
- Location Data: General location information to provide relevant search results
How We Use Your Information
We use the information we collect to:
- Provide and improve our law firm directory and matching services
- Respond to your inquiries and provide customer support
- Send you important updates about our services
- Personalize your experience and provide relevant recommendations
- Analyze usage patterns to improve our platform
- Ensure the security and integrity of our services
- Comply with legal obligations and prevent fraud
Information Sharing and Disclosure
We DO NOT sell your personal information
We may share your information only in the following limited circumstances:
With Attorneys and Law Firms
- When you submit a contact form or case evaluation, we may share your contact information with relevant attorneys
- You can opt out of this sharing at any time
Service Providers
- Technology partners who help us operate our platform (hosting, database, and infrastructure providers)
- Analytics providers to help us understand how our service is used
- Communication services for sending emails and messages
Legal Requirements
- When required by law or to protect our legal rights
- To prevent fraud or security threats
- In connection with a business transfer or merger
We take data security seriously and implement industry-standard measures to protect your information:
- Encryption: All data is encrypted in transit and at rest
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Regular security assessments and updates
- Secure Hosting: Our platform is hosted on secure, compliant infrastructure
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you of any data breaches as required by law.
You have the following rights regarding your personal information:
Access and Portability
- Request a copy of the personal information we have about you
- Download your data in a portable format
Correction and Updates
- Update your account information at any time
- Request correction of inaccurate information
Deletion
- Delete your account and associated data
- Request removal of specific information (subject to legal requirements)
Communication Preferences
- Opt out of marketing communications
- Control how we contact you about our services
To exercise these rights, please contact us at [email protected]
Our service is designed for accident victims, not for minors under 13. We do not knowingly collect personal information from minors under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
When clients provide information about their cases through our forms or quizzes, this information is used solely to help match accident victims with appropriate legal services and is protected with the same security measures as all other personal information.
We use cookies and similar technologies to:
- Remember your preferences and login status
- Analyze how our service is used
- Provide personalized content and recommendations
- Ensure security and prevent fraud
You can control cookies through your browser settings. However, disabling cookies may limit some functionality of our service.
We may update this Privacy Policy from time to time. When we make significant changes, we will notify you by email or through a prominent notice on our website. The "Last updated" date at the top of this policy indicates when it was last revised.
Your continued use of our service after any changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or our data practices, please contact us:
We will respond to your inquiry within 30 days.